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Frequently Asked Questions

Mark your calendar for September 26-28, 2023, at the Walter E. Washington Convention Center in Washington, D.C.

Below is a snapshot of the daily schedule and you can explore the full agenda here.

Tuesday, September 26
9:00 am – 10:30 am | Industry Masterclasses (open to All Access and Main Conference Plus passholders only)
10:30 am – 12:00 pm | Core Concepts Workshops (open to All Access and Main Conference Plus passholders only)
1:00 pm – 4:00 pm | Deep Dive Workshops (open to All Access and Main Conference Plus passholders only)
4:15 pm – 4:45 pm | First-Time Attendees Welcome Session

Wednesday, September 27
8:30 am – 5:00 pm | Keynotes and Breakout Sessions
7:00 pm – 10:00 pm | CMWorld Party

Thursday, September 28
8:30 am – 5:00 pm | Keynotes and Breakout Sessions

We offer discounts for groups of 4 or more – the more people who join you, the bigger your discount!

For groups of 4 – 9, you can register all attendees at the same time via our online registration tool. Once you add the fourth person to your group, a 10% discount will automatically be taken off your total.

For groups of 10 or more, please email us at [email protected] for more information and instructions.

We also offer a limited number of discounts to approved non-profit organizations, minority-owned businesses, and those currently attending an academic institution. please email us at [email protected] for details.

You may cancel your participation at any time but please be aware of the event cancellation policy listed below.

  • If you cancel on or before July 31, 2023, you will be refunded your registration fee less a 10% processing fee. In lieu of cancellation you may send someone else in your place. To request a refund, an email MUST be sent to [email protected] by July 31, 2023, 11:59pm EST.
  • If you cancel after July 31, 2023, you will not be eligible for a refund but still may send someone else in your place.
  • No refunds or exchanges will be made for pass downgrades.
  • Refunds cannot be issued on-site.
  • Refunds are not available for no-shows. If you are unable to attend the event, we recommend that you send a substitute in your place.

Please note that the conference program is subject to change including programming cancellations and scheduling. Content Marketing World is not responsible, and refunds will not be provided under these circumstances. 

All changes to registrations must be presented in written form. Email modification requests to [email protected].

We will follow all local guidelines as it relates to COVID-19.

For more information on this exciting opportunity, please complete the information form found here.

Our Call for Speakers is now closed. Please contact [email protected] to be added to our notification list for future speaking opportunities.

For questions regarding your attendance at Content Marketing World, please contact the real people at [email protected].


For media inquiries, please contact [email protected]